Microsoft Dynamics is a suite of integrated business management solutions for financial, supply chain and customer relationship management. It is a line of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) applications developed by the Microsoft Business Solutions group in Microsoft.
It provides ERP and CRM solutions for range of industries that include:
Microsoft Dynamics ERP is an Enterprise Resource Planning application mainly focusing midsize organizations or divisions and subsidiaries of large scale organizations. Microsoft Dynamics ERP includes four primary products:
Microsoft Dynamics CRM is a Customer Relationship Management application which caters sales, service, and marketing capabilities. It includes multi-lingual functionalities. Microsoft Dynamics CRM online is an online version of Microsoft Dynamics CRM.
There are 300,000 businesses that use Microsoft Dynamics applications worldwide.